Privacy Policy

Download our Privacy Policy here

Effective Date: 01/01/2026
Business Name: Fortress Life Solutions
Website: fortress-life.com

1. Introduction

Fortress Life Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us, including via SMS/text messaging.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name
Email address
Phone number
Mailing address

b. Communication Data

Messages you send to us
Customer service inquiries
SMS/text message interactions

c. Technical & Usage Data

IP address
Browser type and version
Device type
Website usage data (cookies, analytics)

3. Methods of Collection

We collect information:

Directly from you (forms, inquiries, account creation)
Through automated technologies (cookies, tracking tools)
Through communication channels (email, phone, SMS)

4. Use of Information

We use collected information to:

Provide and manage our services
Communicate with you regarding inquiries or services
Send transactional or service-related messages
Improve website functionality and user experience
Maintain security and prevent fraud
Comply with applicable legal and regulatory obligations

5. SMS/Text Messaging Policy

By providing your phone number and affirmatively opting in, you consent to receive SMS messages from Fortress Life Solutions. These communications may include:

Service-related updates
Appointment confirmations or reminders
Customer support communications

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe
HELP for assistance

Consent to receive SMS messages is not a condition of purchase or service.

6. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information:

To service providers assisting in business operations (e.g., messaging platforms, hosting providers)
To comply with legal obligations, subpoenas, or regulatory requests
To protect our rights, property, or safety
In connection with a business transfer (e.g., merger, sale of assets)

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, regulatory, or contractual obligations
Resolve disputes and enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no transmission or storage system can be guaranteed to be 100% secure.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal exceptions)
Opt out of certain communications

Requests can be made by contacting us at the information below.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve functionality

You may disable cookies through your browser settings.

11. Third-Party Services

Our website or services may integrate with third-party providers. We are not responsible for the privacy practices of such third parties.

12. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted with an updated effective date.

14. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Fortress Life Solutions
info@fortress-life.com